Before you book8 min read
Flying with children and infants
How children are ticketed, what an infant fare actually buys, and the things to settle before you pay rather than at the gate.
Reference
Travel guides
Reference pages for the specific things travellers have to get right before they pay — who sets which rule, what has to be requested in advance, and what to check rather than assume. Where a rule belongs to an airline, a hotel, a rental company, a cruise line or a government, we say so and tell you where to confirm it.
Before you book
5 guides
- Before you book7 min read
Booking a multi-city or open-jaw trip
How an itinerary with more than two flights is priced, when separate tickets are a real saving, and when they are a liability.
- Before you book6 min read
Booking a flight for someone else
Name accuracy, paying with your own card, and the consent and contact details that keep a third-party booking working.
- Before you book7 min read
Hotel cancellation deadlines and deposits
What a free-cancellation rate actually guarantees, when the deadline really falls, and why the card you booked with is not always the card that pays.
- Before you book8 min read
Driving abroad: licences, permits and paperwork
Which licence is accepted where, when an International Driving Permit is genuinely required, and the documents a rental desk will refuse you without.
On the day
2 guides
- On the day8 min read
Requesting special assistance
How airport and airline assistance is arranged, what notice it needs, and how mobility aids and medication are handled.
- On the day7 min read
Boarding a cruise
Online check-in, boarding windows, the documents every port wants, and why a cruise line's deadline is harder than an airline's.
When things go wrong
1 guide
- When things go wrong9 min read
When a flight is delayed or cancelled
What actually happens next, who is responsible for what, and the evidence to collect while you are still at the airport.
Money
1 guide
- Money8 min read
Reading a travel insurance policy
What the sections of a policy actually do, the exclusions that decide most claims, and what to check against your existing cover first.
